Knowledge base
Managing sources
Reindexing, archiving, deleting, and previewing chunks.
Per-source actions
Click a source to open its detail panel:
- Reindex/Retry — re-runs ingestion, useful after fixing a source file or recovering from a transient failure.
- Archive/Unarchive — takes a source out of retrieval without deleting it, useful for content you might reuse later (seasonal policy, an old product line).
- Delete — permanently removes the source, its embeddings, and the stored file. This is irreversible.
Bulk retry
If multiple sources failed at once (for example during an outage), use the Retry all failed button at the top of the Knowledge tab instead of retrying each one individually.
Previewing chunks
Each source has a collapsible chunk preview showing exactly how it was split for retrieval — each chunk with its heading path, so you can see whether a document's structure produced sensible, self-contained passages. If an agent keeps missing content you know is in a source, checking the chunk preview is a good first step: content buried in a poorly-headed section may be split in a way that hurts retrieval.
Versioning
Every reindex creates a new version of a source; only the active version's chunks are retrievable at any time. You don't manage versions directly — this just means a reindex safely replaces old content rather than layering on top of it.